TSI Industry Solutions

Document Management for Public Works & Utilities:

In today’s highly competitive marketplace, utility and public works organizations are constantly working to provide the best possible uninterrupted service to their customers while always keeping an a close eye on lowering costs. A document management and workflow solution by TSI Systems can help you achieve these goals.

TSI Systems has helped many public works & utility organizations streamline business processes including customer service, work order management and customer billings with document management. These companies have also seen response time to customer inquiries and service issues decrease dramatically, all while saving money on storage, filing and searching activities.

Key Document Management Applications and Benefits for Utility & Public Works Companies

An automated process to capture and manage customer requests for services

A means to combine documents and Work Orders to better manage the Asset Infrastructure

Replace archives of paper asset documentation with secure electronic documents which can be accessed by staff

Centralized document management tied to maps of Asset Infrastructure

Parallel processing of Permit Applications tied to a central repository of supporting documents

Please contact us for more information regarding TSI Systems Public Works & Utilities Solutions.

Public Works Spotlight:

It's time to make a difference, better processes mean better constituent service.